CONSUMER NOTICE - November 23, 2011
Dear Lucky Customer:
In the course of regular store maintenance, we discovered our credit/debit card readers at the self-check lanes ONLY in 20 stores (listed below) had been tampered with. Steps were taken immediately to remove the tampered card readers in the affected stores, as well as enhance security to every credit/debit card reader in all 234 stores in our company. We are not aware nor have we been notified of any reports that customer accounts were compromised.
As a precaution, we recommend our customers who used a self check-out lane in the affected stores verify and monitor all credit/debit accounts with their financial institution to ensure everything is in order. For more information, we suggest you visit the Web site of the CaliforniaOffice of Privacy Protection at www.privacy.ca.gov or the Federal Trade Commission at www.consumer.gov/idtheft.
Lucky Supermarkets sincerely regrets any inconvenience or concern this Consumer Notice may have caused you. Your confidence in our company and in your store is very important to us. We take seriously our responsibility to always keep our customers informed of any issues important to them.
Listed below are the affected stores:
Lucky- Mountain View
Lucky- Redwood City
Lucky- El Cerrito
Lucky- Daily City
Lucky- Foster City
Lucky- San Carlos
Lucky- Santa Clara on 234 Saratoga Ave.
Lucky- San Francisco on 1515 Sloat Blvd.
Lucky- Hayward on 25151 Santa Clara St.
Lucky- Fremont on 5000 Mowry Ave. and 35820 Fremont Blvd.
Lucky- San Jose on 5510 Monterey Highway, 200 El Paseo De Saratoga, 844 Blossom HillRd., and 3270 South White Road
Save Mart- Watsonville